Clean Uninstall / Reinstall of Revit 2010


Check out the full CADsoft Consulting Revit 2010 Clean Uninstall / Reinstall document up at the CADsoft website.

So far with this release of Revit Architecture 2010, our clients have had a remarkably easy task of installing and getting moving with the new software. In a couple of cases, however, we’ve run into an install that can only be classified as ‘corrupt’. In one particular case, though the install went smoothly, once the product was launched, it would go into the License Activation dialog but wouldn’t generate a request code, run in demo mode, or allow any method of moving past the screen to use the software. After trying just about everything, we recommended an ‘uninstall / reinstall’.

As many of you know, but some may not be aware of, there is a big difference between a simply ‘uninstall / reinstall’ and what we refer to as a ‘clean uninstall’ followed by a reinstall. True, for a lot of software, just uninstalling it from the Add/Remove programs console in Windows then reinstalling will take care of most issues. For quite a few Autodesk products, however, when you’ve got a failed install that may be corrupt, you could probably uninstall / reinstall all day long without getting the problem fixed. Here’s where a clean uninstall comes into play.

The issue is that most uninstallers just don’t get rid of everything they need to. They leave behind keys in the Registry, folders with junk in them, and all sorts of other files. So, though you would expect an ‘automatic’ uninstall routine to clean up what it needs to, you often have manual work.

To make sure we users don’t do something to shoot ourselves in the foot, Autodesk is usually pretty good about putting together a white paper available up at www.autodesk.com/support that walks you through the process. So far, such as document is not released for Revit 2010. Since I do this sort of thing daily, I thought I would write down the keys that need to be blasted and such to help the rest of you Revit users who may find yourselves needing to do such an uninstall.

I’ve tested these steps on several machines and found them to work well, and have worked well with our clients, but as always when you’re poking around in the Registry, back your Registry up and be aware that you could very well make things worse if you don’t follow each step carefully.

Check out the full CADsoft Consulting Revit 2010 Clean Uninstall / Reinstall document up at the CADsoft website.

Let me know if you find this document useful!

2 thoughts on “Clean Uninstall / Reinstall of Revit 2010

  1. I am wondering how much different this white paper would be for Vista users? . . I am having problems reinstalling, and would appreciate any advice that you could give me. I’m on Vista 64 bit and trying to reinstall Revit 2010 after just uninstalling it with the built-in Windows uninstall utility. Thanks!

    Cheers,

    – Justin

  2. Just be mindful that any uninstall may cause missing/faulty drivers combined with missing/faulty registry keys. Fixing the registry in isolation (using registry utilities) gives no guarantee it’ll resolve the issue. You could try Reimage which takes the bigger picture, fixing malfunctions across the full Windows system. At the very least, you could try its free scan to diagnose if it’s the registry and/or faulty files that are causing the issue then chose for yourself how to fix it (by yourself or using Reimage). I’ve been using it on 3 PCs for over a year now with great success, so wrote my own review of reimage for pc maintenance.

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