Tales from the Helpdesk Crypt – Install, uninstall Revit 2015 Content Libraries

This help topic has come up due to users reporting issues with missing parts of or all of their content on install of Revit 2015 to their systems. New for Revit 2015 users, a new method to add Revit Content Libraries has arrived. A separate install exists to manage the Revit content libraries on the […]

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    Tales from the Helpdesk Crypt – System Requirements for Autodesk License Manager 11.12 (ADLM) Excludes Server 2003.

    Tales from the Helpdesk Crypt – System Requirements for Autodesk License Manager 11.12 (ADLM) Excludes Server 2003. Hot on the heels of End of Service for Windows XP OS, Autodesk 2015 products not supported on XP and Vista OS is another item to consider. Autodesk License Manager System Requirements Exclude Support for Microsoft Server 2003. […]

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      Tales from the Helpdesk Crypt – Using Autodesk downloads from Autodesk Subscription Center

      Given it takes up to 3 weeks to get physical media, downloads are our best option. However, factors such as extremely slow download speeds, poor internet connections causing drop outs, corporate policy of forbidding downloads, etc. will necessitate a request for physical media from the subscription site. When installing to several machines, it helps to […]

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        Preventing Catastrophic Accidents in Revit – How to Keep Important Stuff from Moving

          I love speed. When I snowboard, I love going fast. Really fast. When I longboard, I love going fast, too, but the consequences of falling are an order of magnitude higher. Snow can be soft and forgiving (sometimes, at least) but pavement is going to leave a mark. Back in the early days of […]

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          Tales from the Helpdesk Crypt – Selecting Hardware Configurations for Revit

          Frequently, we have are asked on customer support to make hardware recommendations for Revit users. Being that hardware technology advances fairly quickly, we can’t make specific recommendations on what hardware to buy. However to be helpful, we typically ask several questions about the scale of projects, amounts of rendering and then we will make some […]

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