Tales of the Helpdesk Crypt – Trying to reinstall previously installed product result in install errors.

This past week didn’t start off particularly great when I discovered for unknown reasons that my Revit 2015 would not start, just no splash screen. So I started with the Control Panel>Programs and Features to repair/re-install Revit 2015. Problem solved, right? Heck no, seemed the repair/reinstall through the Windows Control Panel resulted in errors and […]

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    Tales from the Helpdesk Crypt – Install, uninstall Revit 2015 Content Libraries

    This help topic has come up due to users reporting issues with missing parts of or all of their content on install of Revit 2015 to their systems. New for Revit 2015 users, a new method to add Revit Content Libraries has arrived. A separate install exists to manage the Revit content libraries on the […]

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      Tales from the Helpdesk Crypt – System Requirements for Autodesk License Manager 11.12 (ADLM) Excludes Server 2003.

      Tales from the Helpdesk Crypt – System Requirements for Autodesk License Manager 11.12 (ADLM) Excludes Server 2003. Hot on the heels of End of Service for Windows XP OS, Autodesk 2015 products not supported on XP and Vista OS is another item to consider. Autodesk License Manager System Requirements Exclude Support for Microsoft Server 2003. […]

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        Tales from the Helpdesk Crypt – Using Autodesk downloads from Autodesk Subscription Center

        Given it takes up to 3 weeks to get physical media, downloads are our best option. However, factors such as extremely slow download speeds, poor internet connections causing drop outs, corporate policy of forbidding downloads, etc. will necessitate a request for physical media from the subscription site. When installing to several machines, it helps to […]

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          Preventing Catastrophic Accidents in Revit – How to Keep Important Stuff from Moving

            I love speed. When I snowboard, I love going fast. Really fast. When I longboard, I love going fast, too, but the consequences of falling are an order of magnitude higher. Snow can be soft and forgiving (sometimes, at least) but pavement is going to leave a mark. Back in the early days of […]

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