Frequently, we have are asked on customer support to make hardware recommendations for Revit users. Being that hardware technology advances fairly quickly, we can’t make specific recommendations on what hardware to buy. However to be helpful, we typically ask several questions about the scale of projects, amounts of rendering and then we will make some [...]
Autodesk provides a vehicle to download individual product for installation, in the Virtual Agent. Often, with our Design Suites, we would like to install only one or two products, not the entire suite. Whatever the need may be for your web-based download, other than your subscription site, you can access the Virtual Agent for the [...]
Tales from the Helpdesk Crypt – Help with troubleshooting Autodesk License Manager (ADLM) LMTools. Typically to provide the most rapid response for helpdesk cases, we recommend that when submitting notes on user issues to send screen shots of errors that occur to cause loss of use and the steps taken that you encounter it. Where [...]
I use the Orient to View option on the View Cube frequently, always looking for new ways to exploit it. Recently was a first for a customer request. This customer is not only design, but also fabrication-based, and required drawings of their Revit models that were viewed from below. Not a Reflected Ceiling Plan, but [...]
Department of Unintended Consequences Sometimes we get issues that are gives us pause about how certain functionality can throw a curve at users. A little while ago a Revit project came our way with something we hadn’t seen before. An plan view in sketch mode had the background elements of walls, doors and annotation elements, [...]
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