Gold Support is designed for organizations that require telephone support during normal business hours, Monday to Friday. Get toll-free access to reliable technical expertise, guaranteed response time, online tracking and management of web support requests, and more.

Better Return on Investment

Get the most from your software investment. Autodesk Subscription Gold Support keeps you up and running for seamless access to your business-critical Autodesk applications.

Reduced Budgetary Risk

Avoid exposure to unexpected support costs that can leave you over budget or unable to fund essential tasks and projects. Even one hour of lost productivity can be costly for your business. With Autodesk Subscription Gold Support, you get the help you need, when you need it.

Choose Gold Support if any of the following describes your business:

• Loss of productivity affects your competitiveness.
• You want priority access to technical expertise and guaranteed response times.
• You manage projects that are time sensitive and require a premium level of technical
  support.
• You want to centralize and better manage your
  help desk function.
• Your support comes from internal “power users” who are more productive, and provide more value, on billable projects.