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CAD Department On-Call Program
CADsoft Consulting offers access to quality professional services and technical resources through our CAD Department On-Call program.
Supplementing your CAD Management or computer support with our program has many advantages: controlled costs, guaranteed response times,
quality control, and the elimination of internal staffing issues.
CAD Department On-Call offers the following:
• Assigned "CAD Manager" - from our award-winning support team.
• CAD Standards creation and implementation.
• Customization.
• Technical support on CAD, network and general application software problems. Support also includes identification of hardware problems.
• Regularly scheduled weekly on-site assistance
• Same day, on-site assistance for urgent incidents, with a 2 - 4 hour response time.
• Written monthly accounting of all support services.
• Quick resolution to all support issues.
• Installation of software updates and new purchases.
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